Customer Policies *

Juno's Garden creates high quality products and customer service. If for any reason you are dissatisfied with your purchase, or have problems with shipping or order fulfillment, please contact us immediately. Phone: (888) 738-8390 , Email: orders@paldog.com

Shipping
All orders are shipped by USPS (US Mail) or Fed Ex Home Delivery. We ship within 3 business days of receiving your order, unless contacted otherwise. In the event that our warehouse is closed, we will forward you to one of our On-Line Internet Partners for ordering.

Payment
All orders must be prepaid by VISA, MasterCard or PayPal.

International Orders
We do ship to Canada, using USPS for shipping. We do not ship to any other countries at this time. Canadian customers, please be aware that we are not responsible for duties and taxes that may be applied to your order by customs.

Back Orders
If we experience a back order on any product, we will contact you immediately with an anticipated shipment date. We can ship the in-stock items and the back ordered items when available.

Privacy
All personal information and credit card numbers are confidential, remain private and not given out for any reason. On-line orders are processed using a secure server (SSL), which protects your personal information while ordering.

* Wholesale Customers - please refer to policies on our wholesale page.